
Convert messages into tickets
Turn Slack messages into tickets and you can track, search and answer all your customers’ questions.
Never lose information again.

Autoresponse
Let our bot take control of your tickets and learn from your agents’ conversations.

Prioritize tickets
Prioritize tickets so that your employees know who to give the fastest attention to.

Real-time updates
Send messages from MelonHelp or Slack in real time or send emails with the entire conversation when closing the ticket.

Generate Report
Easily generate response time, first response or CSAT reports with the emoticon system.

Ready for Startups
Prepared for all levels of Startups, do not add unnecessary costs, pay only what you need.