Slack-first ticketing system

Convert Messages to Tickets with Ease

Melonhelp allows you to create tickets quickly from a message. You can add an emoji to create a quick ticket or you can display a form to enter custom information.

Maximize your Slack team productivity

Ticket Management in Slack

Manual or Automatic Ticket creation in Slack channels.
Manage request status and ownership from Triage.
Use 🔒emoji for internal notes and collaboration.

Create Tickets Privately

Raise tickets in private via Direct Messages and App Actions.
Employees get real-time ticket updates via private messages.

Start your journey to the next era of teams communication

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